Burlingame Villa

Burlingame Villa receives mixed reviews from residents and their families. Many praise the staff for their respectful, loving, and attentive care, noting that relationships are at the heart of their service. The environment is described as beautiful, with a well-kept garden and a home-like atmosphere. The food, activities, and attention to detail are also appreciated. The staff's support during the passing of a loved one is particularly commended. However, some reviewers express dissatisfaction with the level of engagement and stimulation for residents, describing the atmosphere as depressing. They note that many residents appear to be in a state of inactivity, with little communication or interaction. Some found the rooms bare and the staff insufficient. The size of the facility and the garden were also criticized for being too small. The cost of the service was a concern for some, who found it too expensive despite the quality of care and accommodation. However, others found the care provided to be efficient, especially for those requiring a high level of care. Overall, while Burlingame Villa is praised for its compassionate care and beautiful environment, concerns are raised about resident engagement, facility size, and cost.