Grossmont Gardens Memory Care

The reviews for Elmcroft of La Mesa and Plateau Village Memory Care are mixed. Some reviewers praise the staff for their kindness and dedication, while others express concerns about high staff turnover and lack of communication. Several reviewers mention safety issues, such as residents falling or wandering without adequate supervision. Cleanliness is another area of concern, with some reviewers noting unsanitary conditions and lost or damaged personal items. However, others compliment the facilities for their cleanliness and pleasant atmosphere. Activities and socialization opportunities are generally well-regarded, although some reviewers wish for more variety or age-appropriate options. The food is also a point of contention, with some residents enjoying the meals and others finding them lacking. Overall, while some families have had positive experiences at these facilities, others would not recommend them due to their perceived shortcomings in care and safety.