American House Wyoming - CLOSED

The reviews for Commonwealth Senior Living at North Byron and American House Wyoming present a mixed picture. Commonwealth Senior Living is generally praised for its friendly and caring staff, clean and welcoming environment, and a variety of amenities and activities. Many reviewers highlight the attentive service and the positive experiences of their family members, with specific mentions of staff members like Kristen and Sheila who went above and beyond. However, there are some negative reviews citing issues with cleanliness and maintenance, such as unclean rooms and poor housekeeping. American House Wyoming receives both positive and negative feedback. Positive reviews commend the facility for its friendly and efficient staff, clean environment, and quality meals. Residents and their families appreciate the variety of activities and the attentive care provided. However, several negative reviews highlight serious concerns, including poor management, inadequate care, and issues with medication administration. Some reviewers report problems with bed bugs, unprofessional staff behavior, and neglect in the memory care unit. The transition from First & Main to American House is noted as a turning point, with some reviewers stating that the quality of care declined after the change in ownership. Overall, while both facilities have their strengths, such as dedicated staff and good amenities, there are significant concerns about cleanliness, management, and care quality that potential residents and their families should consider.