The Pines At Heartwood

2405 15th Street, Troy, NY 12180
Assisted Living

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For residents and staff
(518) 266-9654
For pricing and availability
(855) 866-7661

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Last updated Nov 24, 2024

About The Pines At Heartwood

The Pines At Heartwood is an Assisted Living community in the Troy area. Estimated costs for this community start at $7,490, which is lower than the cost of care in the Troy area of $8,093.

The Pines at Heartwood Assisted Living Program offers a welcoming environment that prioritizes exceptional care and medical services. As a proud member of the National Health Care Associates, The Pines is well-equipped to provide comprehensive support to its residents. This large community is dedicated to fostering an atmosphere of kindness, compassion, and excellence, ensuring that each resident receives personalized attention to their health and well-being.

Residents at The Pines benefit from a robust array of health care services, including 12-16 hour nursing support, a 24-hour call system, and medication management. The dedicated staff is committed to assisting residents with daily living activities such as bathing, dressing, and transfers. The community also emphasizes mental wellness, offering programs designed to nurture both the body and mind.

The neighborhood surrounding The Pines at Heartwood is enriched with convenient amenities. Residents have easy access to nearby healthcare providers like the Ophthalmic Consultants of The Capital Region, which is only 0.5 miles away, and pharmacies such as Rite Aid, which is less than a mile from the community. Additionally, the area offers a variety of dining and leisure options, including On Tap restaurant and Starbucks café, both within a short drive. For spiritual needs, Grace Fellowship is located 2.9 miles away, providing a place for worship and community engagement.

The community's vibrant atmosphere is bolstered by its proximity to parks and outdoor spaces, allowing residents to enjoy leisurely walks and nature. With a commitment to superior care and a convenient location, The Pines at Heartwood stands as a beacon of support for its residents, promoting a lifestyle that is both enriching and fulfilling.


AI-generated description based on Seniorly's proprietary data. Contact a Seniorly representative to learn more.

Pricing for The Pines At Heartwood

starts from
$7,490/mo
Estimated starting prices by room type
Studio$7,490/mo
Private Room$7,840/mo
One Bedroom$8,710/mo

Your monthly costs at The Pines At Heartwood will vary depending on room type and the level of care needed. Click the button above to connect with your Seniorly Local Advisor for more accurate pricing.

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Reviews for The Pines At Heartwood

7.3
Seniorly Community Score
Based on Seniorly's proprietary scoring, including 25 reviews across the web.

What families are saying

We’ve gathered and summarized real family reviews from across the internet for you. Contact a Seniorly representative for details.
The reviews for The Pines of Mount Lebanon present a mixed picture. On the positive side, some visitors and residents appreciate the spacious rooms, updated decor, and friendly staff. The facility offers various activities, such as crafting, exercise classes, and outings, which some residents enjoy. The dining options are generally well-received, and the facility is described as clean and well-decorated, especially during holidays. Some reviewers highlight the ease of the admission process and the caring nature of certain staff members. However, there are significant concerns raised by other reviewers. A recurring issue is the alleged bed bug infestation, which has reportedly persisted for years despite regular treatments. Complaints about understaffing, inadequate training, and poor communication with families are common. Some reviewers describe the facility as dirty, with a noticeable smell of urine, and express concerns about the quality of care, particularly in the memory care unit. There are also reports of staff being rude, inattentive, and overworked, with some engaging in unprofessional behavior. The facility's pricing is noted as being on the higher side, with additional costs for certain services. While some find the cost justified by the quality of the environment and care, others feel it does not match the level of service provided. Overall, while The Pines of Mount Lebanon has its strengths, there are significant areas of concern that potential residents and their families should consider.
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Care offered at The Pines At Heartwood

Care services

  • Medication management
  • Assistance with bathing
  • 24-hour supervision

Amenities at The Pines At Heartwood

  • Furnished
  • Emergency Alert System
  • Move-in coordination
  • Concierge
  • Meal preparation and service
  • Professional chef
  • Movie nights
  • Community-sponsored activities
    Happy hour, Cooking classes, Live dance or theater performances, Holiday parties, Art classes, Trivia games, Has birthday parties, Has wii bowling, Has garden club
  • Faith Based
    Catholic services, Devotional activities on site, Devotional activities offsite
  • Special dietary restrictions
    Low / No Sodium

Ask a local senior living advisor a question

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Rich Curry
Rich Curry
Troy Seniorly Advisor
  • 5 (6 reviews)
  • Families helped: 812
  • 8 years of experience
  • Top advisor: 2022, 2024
  • Need help sooner?
    Call us at (855) 866-7661

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    Seniorly Neighborhood Insights for Troy, NY (12180)

    Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.

    Total population: 50,475

    32% of population is 50+ years old, 14% is 65+ years old
    The poverty rate is 7% higher for this region compared to the New York state average, which is 13%

    Diversity

    13% of population identify themselves as Black, 5% as Asian, 8% as Hispanic, and 75% as White

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    Disclaimer

    Seniorly is not affiliated with the owner or operator(s) of The Pines At Heartwood. The information above has not been verified or approved by the owner or operator. For exact details, connect to a Seniorly Local Advisor in Troy by calling (855) 866-7661. There is no cost for this service. We are compensated by the community you select.
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