The Westmont at Short Pump

14399 North Gayton Road, Glen Allen, VA 23059
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Last updated Oct 24, 2024


For residents and staff
(804) 495-8880
For pricing and availability
(804) 331-2897

Pricing for The Westmont at Short Pump

starts from
$4,500/mo
Estimated starting prices by room type
Studio$4,500/mo
Private Room$4,710/mo
One Bedroom$5,230/mo

Your monthly costs at The Westmont at Short Pump will vary depending on room type and the level of care needed. Click the button above to connect with your Seniorly Local Advisor for more accurate pricing.

About The Westmont at Short Pump

The Westmont at Short Pump is an Assisted Living community in the Glen Allen area that also offers Memory Care and Independent Living care. Estimated costs for this community start at $4,500, which is lower than the cost of care in the Glen Allen area of $5,701.

Nestled amidst beautifully landscaped gardens and the charming ambiance of Glen Allen, The Westmont at Short Pump is a distinguished senior living community renowned for its excellent care and vibrant lifestyle. With a focus on Independent Living, Assisted Living, and Memory Care, The Westmont provides a nurturing environment that caters to the diverse needs of its residents. The community is designed to offer both freedom and support, ensuring safety and comfort while encouraging independence.

The Westmont at Short Pump is a haven for those seeking a supportive and engaging lifestyle. The community's health care services are comprehensive, featuring 24-hour supervision, a 24-hour call system, and regular nursing care. Residents benefit from assistance with daily activities such as bathing, dressing, and medication management, with personalized care plans that coordinate with healthcare providers to ensure holistic well-being.

The community enjoys glowing reviews, with residents and their families praising the exceptional care and warm, welcoming environment. The staff's dedication to creating a positive daily experience is evident in the heartfelt testimonials of those who call The Westmont home.

Surrounding The Westmont, the neighborhood offers a wealth of amenities and conveniences. Just a short distance away, residents can access quality healthcare at Associates In Pediatrics and fill prescriptions at Wegmans pharmacy. For dining and leisure, The Cheesecake Factory and Panera Bread provide delightful options. The area also boasts serene parks and worship places like Staples Mill Road Baptist Church, enhancing the community's appeal.

In addition to the outstanding care, The Westmont at Short Pump offers a vibrant lifestyle enriched with activities and programs designed to engage and inspire. Residents can participate in a variety of social, educational, and cultural opportunities, fostering a strong sense of community. With beautifully appointed apartment-style living spaces and an array of amenities, The Westmont at Short Pump truly stands out as a premier destination for seniors seeking a fulfilling and supportive living experience.


AI-generated description based on Seniorly's proprietary data. Contact a Seniorly representative to learn more.

Request a tour at The Westmont at Short Pump

Morning (between 8AM and 12PM)

Care at The Westmont at Short Pump

Care services

  • Dementia waiver
  • Mild cognitive impairment
  • Medication management

Reviews of The Westmont at Short Pump

9.8
Seniorly Community Score
Based on Seniorly's proprietary scoring, including 157 reviews across the web.

What families are saying

We’ve gathered and summarized real family reviews from across the internet for you. Contact a Seniorly representative for details.
The reviews for Westmont at Short Pump present a mixed picture. Many reviewers praise the facility for its beautiful environment, friendly and caring staff, and a wide range of activities and amenities. The community is described as clean, welcoming, and well-maintained, with several positive mentions of the dining experience and the Life Enrichment team. Residents and their families appreciate the warm atmosphere and the variety of programs available, including exercise classes, social events, and pet-friendly activities. However, there are notable criticisms, particularly regarding payment issues and administrative inefficiencies. Some musicians and instructors report significant delays in receiving payment for services rendered, requiring legal intervention to resolve. Additionally, there are complaints about disorganization, lack of communication, and inadequate care in the memory care unit, with some residents experiencing neglect or insufficient support. Overall, while the facility receives high marks for its aesthetics and many aspects of resident life, there are concerns about management practices and the consistency of care, particularly in specialized areas like memory care. The positive experiences of many residents and staff are somewhat overshadowed by these operational challenges, suggesting room for improvement in administrative responsiveness and service delivery.
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Reviews left on Seniorly
Overall rating
Brenda T
December 2023
I had the pleasure of taking a tour at Westmont Short Pump in November. I can honestly, I was truly impressed with the decor, staff, and facility as a whole. The place was immaculate, and the location was superb! The amenities alone were very impressive from the dining hall, movie theater, library, in-house beauty salon and physical therapy. I would highly recommend this facility to anyone looking for senior housing.
... Read More

Abby D
October 2023
This community is stunning on the inside and out! My grandmother lives here, and I came to visit her while I was in town for my fall break. We ended up having a meal in the dining room and I was blown away by how good the food is. I have other relatives that are in assisted living places and their food is not very good so I was surprised when I ate dinner here how amazing it was. It was like I was sitting in a restaurant.
... Read More

Deborah S
June 2023
I am extremely happy here at the Westmont. The assistance during the entire process - with both family and me - was exemplary. The responses to all inquiries and requests(and there were many!) were all handled in a prompt, positive manner. ALL personnel encountered working here have been extremely courteous and helpful, especially housekeeping, general maintenance, and the servers in the dining room (they really deserve a bonus!) Thanks for the opportunity to express my appreciation.
... Read More

Deborah S
June 2023
This community is beautiful on the inside and out. Very modern amenities. We stopped by this community one weekend to visit a family friend and were impressed by the decor, the atmosphere, and most importantly, the TEAM! Everyone was smiling and greeted us. Debbie, the front desk receptionist welcomed us and helped us get to our loved one's room no questions asked. We ended up ordering food to her room from the kitchen, which was very convenient and delicious. When I begin looking for a facility for my parents, I will be keeping Westmont on the list.
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Jane D
May 2023
This is a beautiful facility, no doubt about it. Many of employees are kind and hardworking. However there is horrible communication. We have had numerous medication issues even though we use the in-house service. Most recently a new medication was prescribed, delivered, and never given. Two emails/calls about this to leadership have remained unanswered. Insurance wont agree to refill and no one will tell me what happened with it so we are in limbo. Previously my LO was given too much medication, which made them extremely sick. Falls are not reported either. Mistakes happen, but the utter lack of any response to emails or calls is infuriating. You have to physically show up and hope you can find a nurse willing to show you the current medication orders to find out what's going on. Even then, its anyone's guess as to whether they are being given or why they have not been updated. We've had ongoing billing issues as well--again, simply no communication. Its like a brick wall.
... Read More

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Bill Thompson
Bill Thompson
Glen Allen Seniorly Advisor
  • Serves in Chesterfield, VA
  • 5 (6 reviews)
  • Families helped: 372
  • 7 years of experience
  • Need help sooner?
    Call us at (804) 331-2897

    Amenities at The Westmont at Short Pump

    Room amenities

    • Private bathroom
    • Wi-Fi / high-speed internet
    • Kitchenette

    Community amenities

    • Day trips
    • Movie nights
    • Outdoor programs

    Community services

    • Housekeeping
    • Move-in coordination
    • Laundry service / dry cleaning

    Dining services

    • Dining room
    • All day dining
    • Restaurant-style dining

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    Seniorly Neighborhood Insights

    What you need to know for Glen Allen, VA (23059)

    Total population: 35,700

    32% of population is 50+ years old, 12% is 65+ years old
    The poverty rate is 5% lower for this region compared to the Virginia state average, which is 9%

    Diversity

    11% of population identify themselves as Black, 20% as Asian, 3% as Hispanic, and 65% as White
    Visit our resource center

    Disclaimer

    Seniorly is not affiliated with the owner or operator(s) of The Westmont at Short Pump. The information above has not been verified or approved by the owner or operator. For exact details, connect to a Seniorly Local Advisor in Glen Allen by calling (804) 331-2897. There is no cost for this service. We are compensated by the community you select.
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