Village Pointe Commons The Paramounte

Village Pointe Commons receives generally positive feedback for its friendly and accommodating staff, with specific praise for individuals like Kathy, Jenna, Victoria, and Amy. The community is described as warm and inviting, offering a range of activities and amenities such as a swimming pool, gym, and gardening club. Residents and their families appreciate the clean and well-maintained environment, as well as the inclusion of family members in community events. The facility is noted for its high occupancy rate, suggesting satisfaction among residents. However, there are some criticisms, particularly regarding the quality of food, which several reviewers found lacking. Some residents choose to eat in their apartments or dine out instead. There are also concerns about staff availability and communication, especially during weekends, with reports of staff being inattentive or difficult to reach. Issues with maintenance and apartment repairs are mentioned, with some residents feeling they need to handle repairs themselves. The community is praised for its beautiful apartments and well-kept outdoor areas, but some find the layout confusing and signage insufficient. While many residents and their families express satisfaction with the care provided, others report negative experiences, including inadequate communication about medical incidents and insufficient staffing. Overall, Village Pointe Commons is seen as a desirable place to live, particularly for those who are relatively independent, but improvements in food quality and staff responsiveness are needed to enhance the experience.