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Portola Gardens

350 University Street, San Francisco, CA 94134
Assisted Living · Memory Care

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For residents and staff
(415) 366-1190
For pricing and availability
(855) 866-7661
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Last updated Mar 24, 2025

About Portola Gardens

Portola Gardens is an Assisted Living community in the San Francisco area that also offers Memory Care. Costs for this community start at $3,695, which includes certain standard amenities and services but the final cost may vary according to care needs and accommodation type.

Nestled in the heart of San Francisco's historic Portola neighborhood, Portola Gardens offers a vibrant and supportive environment for seniors seeking enriched assisted living experiences. This beautifully restored Colonial Revival building, with its lush gardens and inviting walking paths, provides a serene backdrop for residents to enjoy a fulfilling lifestyle. The community is designed to foster a sense of belonging, with private backyard areas and a sunroom perfect for relaxation and socialization.

Portola Gardens is renowned for its comprehensive care services, ensuring residents receive the personalized attention they deserve. The experienced care team focuses on the well-being of each individual, offering a broad array of support including personal care, medication management, and mental health services. The innovative Sunflower Social Support & Mental Health Program is a testament to the community's commitment to holistic wellness, providing structured support and therapeutic activities to enhance residents' independence and quality of life.

The surrounding neighborhood enriches the living experience at Portola Gardens. With Noe Valley Pediatrics just 1.9 miles away and a Walgreens pharmacy within a mile, residents have convenient access to essential healthcare services. For leisurely outings, Sightglass Coffee, located 2 miles away, offers a delightful spot for residents and their families to enjoy a cup of coffee. The area is characterized by its diverse community and vibrant culture, with scenic parks nearby providing ample opportunities for outdoor activities.

Portola Gardens is more than just a place to live; it is a community where seniors can thrive, supported by a dedicated team and a nurturing environment. With its focus on health, safety, and engagement, residents are encouraged to embrace life to the fullest, surrounded by the comforts of home and the beauty of San Francisco.


AI-generated description based on Seniorly's proprietary data. Contact a Seniorly representative to learn more.

Pricing for Portola Gardens

Pricing starts from
$3,695/mo

Your monthly costs at Portola Gardens will vary depending on room type and the level of care needed. Click the button above to connect with your Seniorly Local Advisor for more accurate pricing.

Request a tour at Portola Gardens

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Reviews for Portola Gardens

9.8
Seniorly Community Score
Based on Seniorly's proprietary scoring, including 52 reviews across the web.

What families are saying

We’ve gathered and summarized real family reviews from across the internet for you. Contact a Seniorly representative for details.
Portola Gardens Assisted Living in San Francisco receives mixed reviews from visitors and residents' families. Many appreciate the facility's beautiful, historic building and well-maintained outdoor spaces, including gardens and walking areas. The staff is frequently praised for being friendly, helpful, and attentive, with some reviewers highlighting their professionalism and the personalized care provided to residents. Activities are generally well-received, with options for socializing, entertainment, and staying informed about current events. However, some reviews point out significant drawbacks. The facility's age is a concern for some, with descriptions of it feeling institutional and outdated, particularly in the rooms and shared bathrooms. Security issues are noted, especially for memory care residents, as there are no secure doors to prevent wandering. Cleanliness is another point of contention, with some visitors finding the facility clean and others describing it as dirty and in need of renovation. Food quality receives mixed feedback, with some praising the variety and availability of snacks, while others have not experienced the meals firsthand. Pricing is considered high by some, though it is noted to be straightforward without hidden fees. The facility's suitability for individuals with mobility issues is questioned, as it may not be fully wheelchair accessible. Overall, while Portola Gardens has its strengths in staff and activities, potential residents and their families should carefully consider the facility's age, security, and specific care needs before making a decision.
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Reviews left on Seniorly
Overall rating
Leanne B
December 2023
Portola Gardens Assisted Living in San Francisco has been the biggest gift to our sister and family. After a near death accident which left our sister with a permanent brain injury, we searched for the perfect facility that would meet her physical, mental and social needs. Our family is beyond grateful for the exquisite care our sister is receiving from the nursing staff, the activities coordinators and especially Lynda Connelly who has been a pillar of support and professionalism alongside the rest of the Executive & Business Staff. As Powers of Attorney for our sister, we are thankful for the loving, mindful, efficient and consistent care our sister receives and love the amount of time Portola Gardens puts into the wellbeing and socializing of their Residents with quality activities and homemade healthy food! If you need to locate your loved one into a facility, Portola Gardens and its beautiful grounds is a beautiful place! Thank you!
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Care offered at Portola Gardens

Care services

  • Mild cognitive impairment
  • Medication management
  • Dementia care

Amenities at Portola Gardens

  • Furnished
  • Community-sponsored activities
  • Emergency Alert System
  • Move-in coordination
  • Concierge
  • Meal preparation and service
  • Special dietary restrictions
  • Professional chef
  • Pet-friendly
    Dogs, Cats
  • Faith Based
    Devotional activities on site, Devotional activities offsite

Ask a local senior living advisor a question

Seniorly offers a free consultation with a local senior living advisor who lives in your area and knows all the information about senior living communities near you. So go ahead and ask - they're here to help!

BarDee Johnston
BarDee Johnston
San Francisco Seniorly Advisor
  • 4.8 (12 reviews)
  • Families helped: 1704
  • 7 years of experience
    • Need help sooner?
    Call us at (855) 866-7661

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    Seniorly Neighborhood Insights for San Francisco, CA (94134)

    Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.

    Total population: 43,189

    39% of population is 50+ years old, 17% is 65+ years old
    The poverty rate is 1% lower for this region compared to the California state average, which is 12%

    Diversity

    8% of population identify themselves as Black, 56% as Asian, 23% as Hispanic, and 16% as White

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    Disclaimer

    Seniorly is not affiliated with the owner or operator(s) of Portola Gardens. A verified owner or operator has claimed this community. For exact details, connect to a Seniorly Local Advisor in San Francisco by calling (855) 866-7661. There is no cost for this service. We are compensated by the community you select.

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