I toured a lot of facilities for my mom before settling on Brookdale Wayne. There was a lot to compare. Brookdale Wayne may not be the fanciest place on the block, it’s certainly not the newest, something my family and I struggled with when making our decision. But the warmth and genuine care we received from everyone we just knew this was where mom belonged. It just felt right. We have not been disappointed once. The girls that care for my mom are exceptional. She’s always clean and dressed. She’s happy and engaged. It’s been a very positive experience. I’m confident that she’s safe and cared for which makes me happy but also content.

I live down south and don’t get to go visit as often as I would like but whenever I do go, I am never disappointed. My mom is always clean and dressed nicely, the room is orderly and the staff are pleasant. The staff never know when I’m coming so it’s nice to know the quality of care is there at all times. It’s comforting to know that my mom is being treated well and is so cared for. She is happy, and I am happy too. I highly recommend Brookdale Wayne to anyone looking for a place with a heart!

I love Brookdale Wayne! This has been the single best decision my family has made in along time. Brookdale has given me my mother back. She is well cared for and the staff truly do care. If there's ever something we need or need to address, the management responds promptly! Overall, the past year has given me my life and my mother back. I couldn't be happier with our decision. Thank you!

Brookdale is a wonderful place to know you're cared for. You've changed your lifestyle coming from being home or on your own, but soon you'll see being at Brookdale you'll have a feeling of comfort and care. You can feel safe at all times and know that each day will be a better day for you moving forward. This place is a home away from home. It becomes your home once you settle in. Brookdale is kind, it is loving and supportive of you and your change in life. The director since her return, has made such positive changes in what Brookdale Wayne is all about, and they should be glad to have her on their team. I'm very happy with the people here and the sense of family I have with so many of the staff. Great place to live

I was there just recently visiting my aunt at this facility. I took notice of everything going on. The staff at the front desk was polite and courteous and gave us all the information that we requested. Additionally, we were in the TV room and I also took notice of the staff walking around and taking care of the needs of the various residents. The facility seem to be very clean and neat and well organized.

My mom is at the Bristal since it opened. It is beautiful, but the food quality has really gone downhill and the aids are often impatient and rude to the seniors. I think they need to be more mindful of hiring and find people who will be patient and caring for our elderly.