After a rocky year, this facility is now thriving with its new Executive Director Lindsey Hughes. She has introduced numerous positive transformations and properly trained the care staff, and implemented effective changes. Brittney at the concierge desk is a valuable asset to this community and has been instrumental in creating a welcoming environment since the facility's opening. We appreciate her positive attitude, warm smile and extensive knowledge that she uses to effectively address any questions or concerns we might have. The kitchen staff has also demonstrated notable improvement, displaying a friendly demeanor and taking time to engage with residents and families. Excellent work, Rockbridge Oaks. Continue to strive for excellence.