Cranbury Center

I came to visit my loved one and found them isolated and in a crisis. The D.O.N. refused to call for immediate help, instead she told me to wait until their doctor come in 2 days. I called the ambulance, where they were transported and admitted into ICU. Had I not visited my family member that day, they would not be alive today due to the facility’s negligence. How could staff not realize when a resident is in shock and declining health?! I wrote a formal complaint to Genesis and no one ever got back to me. My loved one would complain about not being showered for weeks and I’d bring it up to the staff, who would lie. All the staff are temps and the turnover rate is very high, so no one is familiar with the patients. They covered up every incident but a quick health inspection research will reveal all of their fines and safety hazards. I would never recommend anyone trust this center’s care. This facility has nothing to offer but low quality service and an endless list of deficiencies.