Nothing is perfect. In our society we seem to always focus on the negative aspects of things. My mother has been at The Bristal in Westbury for nearly a year. It has not been easy. She did not move in one day and feel at “home” the next. It took time. Our loved ones are dealing with loss. Loss of independence, their homes, their youth. It was a long period of adjustment for us both. I must say that Director Kimberly Bent is top notch. She understood this and stood by my mother and I through all of our trials and tribulations and supported us. She listened. She made adjustments when necessary. She gave time, even on her days off. Evening Nurse Bob M. is a kind and caring person. He goes above and beyond. Kayden and LaMar the concierge staff are outstanding and I look forward to their bright smiling faces whenever I visit. I know they look out for Mom. I know they work hard and care. I know they will keep me up to date on the day to day goings on. Is it perfect. No. Life is not perfect