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Touchmark In The West Hills

840 South West Touchmark Way, Portland, OR 97225
Assisted Living · Memory Care · Independent Living

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For residents and staff
(971) 334-8607
For pricing and availability
(503) 966-3856

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Last updated Nov 24, 2024

About Touchmark In The West Hills

Touchmark In The West Hills is an Assisted Living community in the Portland area that also offers Memory Care and Independent Living care. Estimated costs for this community start at $3,950, which is lower than the cost of care in the Portland area of $6,370.

Nestled in the scenic surroundings of the Tualatin Valley, Touchmark in the West Hills offers a vibrant and supportive community for seniors. With its focus on providing exceptional care and medical services, this community stands out as a beacon of comfort and well-being. Residents are assured personalized care, ranging from assistance with daily activities to comprehensive health management services. The presence of licensed nurses and 24-hour trained caregiving staff ensures that every resident receives the care they need, precisely when they need it.

The community's commitment to health and wellness is further emphasized by its extensive Health & Fitness Club, which boasts state-of-the-art equipment and a variety of fitness classes. This dedication to wellness is complemented by the availability of a certified fitness professional to guide residents in achieving their personal health goals. Additionally, the community's dining options reflect a focus on nutrition and taste, with chef-prepared meals that cater to individual dietary needs.

Touchmark in the West Hills is ideally located close to a range of neighborhood amenities, making it a convenient and enjoyable place to live. Nearby, residents can find the Providence Medical Group Saint Vincent, ensuring that top-tier medical services are always within reach. For everyday needs, a CVS Pharmacy is situated just a mile away, while popular dining spots like Roxy's Island Grill and Starbucks are also in close proximity, offering delightful culinary experiences.

The community is enriched by its surroundings, with easy access to beautiful parks and cultural attractions, such as the Oregon Zoo and the Rose Garden. Residents can enjoy leisurely strolls along the community's walking paths or participate in scheduled activities that foster social interaction and personal growth. With its emphasis on providing a full and active lifestyle, Touchmark in the West Hills is more than a place to live—it's a place to thrive.


AI-generated description based on Seniorly's proprietary data. Contact a Seniorly representative to learn more.

Pricing for Touchmark In The West Hills

starts from
$3,950/mo
Estimated starting prices by room type
Studio$3,950/mo
Private Room$4,130/mo
One Bedroom$4,200/mo

Your monthly costs at Touchmark In The West Hills will vary depending on room type and the level of care needed. Click the button above to connect with your Seniorly Local Advisor for more accurate pricing.

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Reviews for Touchmark In The West Hills

9.9
Seniorly Community Score
Based on Seniorly's proprietary scoring, including 67 reviews across the web.

What families are saying

We’ve gathered and summarized real family reviews from across the internet for you. Contact a Seniorly representative for details.
Touchmark in the West Hills receives mixed reviews, highlighting both positive and negative aspects of the community. On the positive side, many residents and their families praise the beautiful facilities, friendly and attentive staff, and a wide range of activities and amenities, including a fitness center, swimming pool, and various social events. The community is often described as warm, welcoming, and akin to luxury living, with some residents expressing gratitude for the compassionate care provided. However, there are significant concerns, particularly regarding the memory care unit. Several reviews mention understaffing, inadequate care, and poor communication, leading to distressing experiences for residents and their families. Issues such as HIPAA violations, inconsistent medication management, and neglect in basic care are reported. Some families have had to hire external help or move their loved ones to other facilities due to dissatisfaction with the care provided. Food quality is another area of concern, with some residents finding it subpar compared to the elegant dining settings. Despite these issues, many employees express satisfaction with their work environment, citing opportunities for growth and a supportive atmosphere. Overall, while Touchmark in the West Hills is appreciated for its aesthetics and community spirit, there are critical areas, especially in memory care, that require attention to ensure consistent and compassionate care for all residents.
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Reviews left on Seniorly
Overall rating
Todd P
June 2024
In a day and age when most Senior Living communities are owned by REITs and managed to tight budgets, Touchmark continues to be owner-operated after 40+ years in the industry. The community setting is peacefully placed on the top of the West Hills, looking west towards the coastal mountains. The team of staff is incredible and seems to share the same values as the residents they are serving. My favorite part of this community is the nature trails they have carved through the hills. It makes for a great morning walk or place to sit and read a book.
... Read More

Kimm W
January 2024
Family member in memory care unit staff does the best they can with limited staffing. Managements communication lacking after families repeated attempts to meet to discuss care of loved one. Managements disregard for violating family members protected health information resulting in call to The State to file complaint.
... Read More

Elle T
December 2023
Great community with fantastic amenities. The community is beautiful and the staff cares about the residents.
... Read More

Fred C
November 2022
I am a nurse with a long term care background. I joined Touchmark back in 2018 because I was impressed with the culture and values. The central office is supportive and close by, and the team of nurses and caregivers are dedicated and compassionate. The residents are great, and we have a lot of fun!
... Read More

Care offered at Touchmark In The West Hills

Care services

  • Mild cognitive impairment
  • Medication management
  • Dementia care

Amenities at Touchmark In The West Hills

  • Furnished
  • Community-sponsored activities
  • Emergency Alert System
  • Transportation & parking
  • Move-in coordination
  • Concierge
  • Meal preparation and service
  • Special dietary restrictions
  • Professional chef
  • Faith Based
    Devotional activities offsite

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Belinda Meeker
Belinda Meeker
Portland Seniorly Advisor
  • Families helped: 126
  • 18 years of experience
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    Seniorly Neighborhood Insights for Portland, OR (97225)

    Discover crucial neighborhood insights from reputable sources like census.gov and epa.gov. Remember, this data offers a general overview of the area and might not reflect the area immediately surrounding the property.

    Total population: 27,357

    37% of population is 50+ years old, 17% is 65+ years old
    The poverty rate is 6% lower for this region compared to the Oregon state average, which is 12%

    Diversity

    2% of population identify themselves as Black, 7% as Asian, 6% as Hispanic, and 85% as White

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    Seniorly is not affiliated with the owner or operator(s) of Touchmark In The West Hills. The information above has not been verified or approved by the owner or operator. For exact details, connect to a Seniorly Local Advisor in Portland by calling (503) 966-3856. There is no cost for this service. We are compensated by the community you select.
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